Žádost o pomoc - nemůžu tisknout

Problémy a zkušenosti s hardwarem, perifériemi a jejich ovladači
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bohudam007
Příspěvky: 3
Registrován: 17 úno 2015, 13:56

Žádost o pomoc - nemůžu tisknout

#1 Příspěvek od bohudam007 »

Jsem začátečníkem Linuxu. Linux Mint se mi až do teď hodně líbil. Ale nastal první problém s tiskem. Nainstaloval jsem si program HPLIP a když jsem chtěl tisknout (mám tiskárnu HP LaserJet 1018), tak mi vyskočí chybová zpráva a nic se nevytlačí. :cry:

V programu HPLIP je tlačítko "Diagnose HPLIP driver" a po zmáčknutí mi v terminálu po diagnostikování naběhnou tyto chybové zprávy:

error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1018?serial=KP0YYF9
error: Device not found
error: Communication status: Failed

error: 'HP_LaserJet_1018' Printer is either Powered-OFF or Failed to communicate.


PS: už jsem jednou tisknul po instalaci HPLIP, ale teď už tisk zase nejde...

Celý přepis diagnostiky - viz níže:

----------------------------------------------------------------------------------------

HP Linux Imaging and Printing System (ver. 3.15.2)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.



Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....
Latest version of HPLIP is already installed.


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

Kernel: 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:08:14 UTC 2014 GNU/Linux
Host: Peky
Proc: 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:08:14 UTC 2014 GNU/Linux
Distribution: linuxmint 17
Bitness: 32 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.15.2
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 17 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.15.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.2
html=/usr/share/doc/hplip-3.15.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.15.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.15.2



Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1424174869
pending_upgrade_time = 0
latest_available_version = 3.15.2

[installation]
date_time = 17.2.2015 14:01:22
version = 3.15.2

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_1018?serial=KP0YYF9"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =


<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.15 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus - Message bus system REQUIRED - 1.6.18 OK -

-------------------------
| General Dependencies |
-------------------------

libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
sane SANE - Scanning library REQUIRED - 1.0.23 OK -

---------------
| COMPILEDEP |
---------------

libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.2 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

cupsext CUPS-Extension REQUIRED - 3.15.2 OK -
hpmudext IO-Extension REQUIRED - 3.15.2 OK -

-----------------------
| Scan Configuration |
-----------------------

scanext Scan-SANE-Extension REQUIRED - 3.15.2 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.2 OK 'hpaio found in /etc/sane.d/dll.conf'

-----------------------
| Other Dependencies |
-----------------------


------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


HP_LaserJet_1018
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1018?serial=KP0YYF9
PPD: /etc/cups/ppd/HP_LaserJet_1018.ppd
PPD Description: HP LaserJet 1018, hpcups 3.14.3, requires proprietary plugin
Printer status: printer HP_LaserJet_1018 is idle. enabled since ��t��17.����nor��2015,�Rendering completed
Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1018?serial=KP0YYF9
error: Device not found
error: Communication status: Failed


--------------
| PERMISSION |
--------------



Checking Permissions....
Permissions are correct.


Checking for Configured Queues....

Queue(s) configured correctly using HPLIP.


Checking for HP Properitery Plugin's....
Plugin's already installed


Checking for Printer Status....
error: 'HP_LaserJet_1018' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor

Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html


Please close this terminal manually.
admin

Re: Žádost o pomoc - nemůžu tisknout

#2 Příspěvek od admin »

Zkus toto: viewtopic.php?f=18&t=881&p=6031#p6031.
Kagkouro
Příspěvky: 53
Registrován: 23 lis 2012, 11:37
Bydliště: Zdice
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Re: Žádost o pomoc - nemůžu tisknout

#3 Příspěvek od Kagkouro »

Vypni ten svůj HPLIP,poté Alt + F2,tam do okénka zadej gksu hp-setup ,vše odklikej,projdi instalací a mělo by to fungovat.
LMDE- stabilita na prvním místě!
bohudam007
Příspěvky: 3
Registrován: 17 úno 2015, 13:56

Re: Žádost o pomoc - nemůžu tisknout

#4 Příspěvek od bohudam007 »

HPLIP jsem měl vypnutý a zkusil to přes ten příkaz, ale tiskárnu mi to nenašlo.. :cry:
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